Professional Mover Certification
Professional Mover Certification
This course gives you everything you need to know about becoming a professional mover.
At the conclusion of this course, participants have the tools they require to successfully enter the moving industry, start up their own business or work for someone else. This professional mover course covers many topics related to becoming a skilled and effective mover and developing your own company.
We have developed this course to give students important information about how to succeed in this highly competitive field, both as a mover and as a company owner. Throughout the course, students are provided with instruction, tips, and techniques for moving items in a safe way, without risk to their health or others.
The course also covers the steps involved in developing, registering, and advertising a small business to take full advantage of those professional moving skills. Students of this course further learn about the licenses required and legalities involved in working in this industry.
At the conclusion of the course, students receive a diploma, proving they have successfully completed each module.
What You Will Learn
This course was designed to give takers a total overview of what is involved in entering the workforce, regardless of experience or industry. Here's what the course covers:
- A brief overview of the moving industry as a whole
- Information about how to keep yourself and others safe while on the job
- Tips and techniques for protecting the possessions and property of your clients
- The types of licenses and certifications required to work in the industry, as well as the legality behind them
- Information on how to perfect your communication skills, so you can deliver excellent customer service
- What to do when dealing with aggressive, unhappy, or stressed-out clients
- Information on how to start a small, professional moving company
- Tips and techniques on effectively marketing your professional moving company
- How to attract new clients and increase your profits
- What to do when things start to go wrong
Benefits of the Professional Mover Course:
This Professional Mover course includes the following benefits:
- An affordable course that gives you the tools you need to enter this highly competitive field with ease
- A curriculum that is easy to understand, divided into 10 complete modules
- The achievement of feeling confident when entering the world of entrepreneurship
- The ability to effectively hire and manage a small staff
- Learning how to work with residential, corporate, and difficult customers
- The ability to study from any location with an internet connection
- Learn the material at any time and at your own pace
- Lifetime access to the course – no deadlines
- Obtain a recognized certification when completing the course, which will improve your career prospects
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The services offered by professional movers
- The different types of moves professional movers frequently encounter
- Various types of moving vehicles and their ideal use
- The reasons people and businesses relocate
- What to keep in mind before you begin your workday
- How to stay safe on the job
- The type of equipment and attire you should invest in
- Information about health and safety legislation as well as general safety tips
- Details about proper packing techniques
- How to protect the furniture as well as each home or office
- The best way to pack a moving van
- Special situations that may require extra consideration
- The importance of learning your local laws
- Which licenses you must have to operate your professional moving company
- The certifications your company should possess before advertising your services
- Why you should join at least one professional association
- The importance of customer service and a few general customer service skills you should learn
- What you should do for your customers before they move
- How to treat your customers during the move
- Important follow-up steps to do after the move is completed
- The different types of difficult customers you may encounter
- How to defuse tense situations
- Dealing with aggressive customers and knowing when to contact the police
- How to handle situations where property or possessions were damaged
- A brief introduction to small business
- How to hire staff
- The tax considerations you should keep in mind
- Things to do before you begin operation
- How to use technology to locate clients
- The best way to ask for and get referrals
- The difference between internet marketing and traditional advertising
- How to run a website
- How to train your professional moving company staff
- Communication tips to reduce workplace conflict and increase employee compliance
- Information about coaching staff and conducting employee reviews
- How to be aware of the precedents you set
- What to do in the event of accidents, damages and injuries
- How to manage your company when business is slow
- Tips on handling disorganization
- Information on how to deal with delays beyond your control

of achievement
This certificate is presented to
Your Name

For completing the
Professional Mover Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.

Georgia Sideri
This course is really comprehensive - it covers so many topics and themes. I really thought that the way the course is set out is very easy to use. You have the option to print out the course work or work online and the end of module worksheets are great for ensuring that you understand everything by filling in the blanks, answering questions about the topic and so on, you can even revisit modules.
I have only needed to contact support once but the reply was quick and concise.
I am really enjoying the course and wouldn't hesitate to recommend it to anyone thinking of or already working in the Office Management field.

Anna Burns
loved this course. I feel I could start my own business if I choose to but I prefer working for a company that is already established.
I found this course easy to understand and follow and found it highly useful that I could pick it up and leave it as I wished so I could fit it in around my life.
I am currently scouring the internet and papers and phoning companies in order to find myself employment with in this field of work.
I cannot thank this company enough for enabling me to fulfil a life dream of working with animals.

Lorraine Redknapp
Great course which is simple to do but you get a great qualification in the end and if you fail a unit it is simply to retake.
Full knowledge of area so it makes it easier to start a business and tells you the legal things you need to know as well

Charlie Thurlow
Helpful tips learned during the course and many fun facts. I will be completing 6 more courses after this one. Such a great learning experience. The knowledge in each package is phenomenal!
Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!
I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!
100% Recommended. New Skills Academy is the best!

Dora Christou
New Skills Academy is a great site to use for learning as it is easy to follow, the layout of the course work makes is very easy to understand and good to make notes from.
I am thoroughly enjoying doing my course and would definitely recommend this site to anyone who is looking to complete a course online.
Another good thing about doing a course on New Skills Academy is being able to apply for an NUS card as it gets you amazing deals on all sorts of shops and online stores that not a lot of sites would offer whilst completing a course online.

Jessica Gardiner
Professional Mover Certification
This course gives you everything you need to know about becoming a professional mover.
At the conclusion of this course, participants have the tools they require to successfully enter the moving industry, start up their own business or work for someone else. This professional mover course covers many topics related to becoming a skilled and effective mover and developing your own company.
We have developed this course to give students important information about how to succeed in this highly competitive field, both as a mover and as a company owner. Throughout the course, students are provided with instruction, tips, and techniques for moving items in a safe way, without risk to their health or others.
The course also covers the steps involved in developing, registering, and advertising a small business to take full advantage of those professional moving skills. Students of this course further learn about the licenses required and legalities involved in working in this industry.
At the conclusion of the course, students receive a diploma, proving they have successfully completed each module.
What You Will Learn
This course was designed to give takers a total overview of what is involved in entering the workforce, regardless of experience or industry. Here's what the course covers:
- A brief overview of the moving industry as a whole
- Information about how to keep yourself and others safe while on the job
- Tips and techniques for protecting the possessions and property of your clients
- The types of licenses and certifications required to work in the industry, as well as the legality behind them
- Information on how to perfect your communication skills, so you can deliver excellent customer service
- What to do when dealing with aggressive, unhappy, or stressed-out clients
- Information on how to start a small, professional moving company
- Tips and techniques on effectively marketing your professional moving company
- How to attract new clients and increase your profits
- What to do when things start to go wrong
Benefits of the Professional Mover Course:
This Professional Mover course includes the following benefits:
- An affordable course that gives you the tools you need to enter this highly competitive field with ease
- A curriculum that is easy to understand, divided into 10 complete modules
- The achievement of feeling confident when entering the world of entrepreneurship
- The ability to effectively hire and manage a small staff
- Learning how to work with residential, corporate, and difficult customers
- The ability to study from any location with an internet connection
- Learn the material at any time and at your own pace
- Lifetime access to the course – no deadlines
- Obtain a recognized certification when completing the course, which will improve your career prospects
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The services offered by professional movers
- The different types of moves professional movers frequently encounter
- Various types of moving vehicles and their ideal use
- The reasons people and businesses relocate
- What to keep in mind before you begin your workday
- How to stay safe on the job
- The type of equipment and attire you should invest in
- Information about health and safety legislation as well as general safety tips
- Details about proper packing techniques
- How to protect the furniture as well as each home or office
- The best way to pack a moving van
- Special situations that may require extra consideration
- The importance of learning your local laws
- Which licenses you must have to operate your professional moving company
- The certifications your company should possess before advertising your services
- Why you should join at least one professional association
- The importance of customer service and a few general customer service skills you should learn
- What you should do for your customers before they move
- How to treat your customers during the move
- Important follow-up steps to do after the move is completed
- The different types of difficult customers you may encounter
- How to defuse tense situations
- Dealing with aggressive customers and knowing when to contact the police
- How to handle situations where property or possessions were damaged
- A brief introduction to small business
- How to hire staff
- The tax considerations you should keep in mind
- Things to do before you begin operation
- How to use technology to locate clients
- The best way to ask for and get referrals
- The difference between internet marketing and traditional advertising
- How to run a website
- How to train your professional moving company staff
- Communication tips to reduce workplace conflict and increase employee compliance
- Information about coaching staff and conducting employee reviews
- How to be aware of the precedents you set
- What to do in the event of accidents, damages and injuries
- How to manage your company when business is slow
- Tips on handling disorganization
- Information on how to deal with delays beyond your control

of achievement
This certificate is presented to
Your Name

For completing the
Professional Mover Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.

Georgia Sideri
This course is really comprehensive - it covers so many topics and themes. I really thought that the way the course is set out is very easy to use. You have the option to print out the course work or work online and the end of module worksheets are great for ensuring that you understand everything by filling in the blanks, answering questions about the topic and so on, you can even revisit modules.
I have only needed to contact support once but the reply was quick and concise.
I am really enjoying the course and wouldn't hesitate to recommend it to anyone thinking of or already working in the Office Management field.

Anna Burns
loved this course. I feel I could start my own business if I choose to but I prefer working for a company that is already established.
I found this course easy to understand and follow and found it highly useful that I could pick it up and leave it as I wished so I could fit it in around my life.
I am currently scouring the internet and papers and phoning companies in order to find myself employment with in this field of work.
I cannot thank this company enough for enabling me to fulfil a life dream of working with animals.

Lorraine Redknapp
Great course which is simple to do but you get a great qualification in the end and if you fail a unit it is simply to retake.
Full knowledge of area so it makes it easier to start a business and tells you the legal things you need to know as well

Charlie Thurlow
Helpful tips learned during the course and many fun facts. I will be completing 6 more courses after this one. Such a great learning experience. The knowledge in each package is phenomenal!
Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!
I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!
100% Recommended. New Skills Academy is the best!

Dora Christou
New Skills Academy is a great site to use for learning as it is easy to follow, the layout of the course work makes is very easy to understand and good to make notes from.
I am thoroughly enjoying doing my course and would definitely recommend this site to anyone who is looking to complete a course online.
Another good thing about doing a course on New Skills Academy is being able to apply for an NUS card as it gets you amazing deals on all sorts of shops and online stores that not a lot of sites would offer whilst completing a course online.

Jessica Gardiner
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What our students say about us...

Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson

Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten

Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson

Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten

Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops